CASE STUDY
Accelerating towards ISO certification in the Asphalt industry
Our client – a leading bitumen and asphalt business that is regularly engaged by local councils for road and construction projects – sought ISO certification to qualify for larger government contracts. While they had basic systems and processes in place, achieving certification for ISO 9001 (Quality), ISO 45001 (Safety), and ISO 14001 (Environmental Management) was the next critical step.
However, implementing and maintaining an integrated management system (IMS) that could effectively engage a workforce operating across multiple projects and sites posed a significant challenge.
The challenge
For this asphalt business, manual processes and disconnected systems made compliance and operational oversight difficult. Key challenges included managing documentation, tracking safety procedures, and ensuring environmental compliance across multiple project sites. Without a centralised system, staff relied on outdated methods like spreadsheets and paper-based records, leading to inefficiencies, data entry errors, and delays in reporting.
Additionally, employee engagement across multiple job sites was a major hurdle. Field staff often worked remotely, making it difficult to access, update, and monitor critical quality, safety, and environmental procedures in real time. Without a cloud-based solution, compliance efforts were reactive rather than proactive, increasing the risk of nonconformities during audits and inspections.
The business needed a single, integrated solution that would not only streamline compliance with ISO standards but also empower their workforce with easy access to management systems, regardless of location. They also sought a user-friendly platform that would minimise setup and training time, ensuring a smooth transition without disrupting ongoing operations.
After evaluating multiple software solutions, SP+ emerged as the ideal choice, offering an efficient, ISO-aligned platform with seamless Microsoft Office 365 integration—minimising setup time and training efforts.
The solution: Implementing SP+ for ISO readiness
By implementing SP+ software, the asphalt business was able to establish a structured and effective system that met the requirements for ISO certification. The platform provided a centralised solution that integrated Quality, Safety, and Environmental Management Systems into a single, streamlined interface.
One of the biggest advantages of SP+ was its ability to engage employees across multiple sites. Workers could access critical processes from any location, reducing the reliance on manual data handling and ensuring compliance with ISO standards in real time. The user-friendly interface, combined with seamless Microsoft integration, meant that staff could quickly adapt to the new system without extensive training.
With these improvements in place, the business was able to enhance operational efficiency, reduce administrative burdens, and position itself competitively for government contracts that required ISO certification. The transition to SP+ not only simplified compliance management but also laid the foundation for continued business growth and scalability.
Supporting ongoing success
With the SP+ software solution, the asphalt business successfully transitioned to a digitally optimised, ISO-ready system that eliminated a range of inefficiencies across their systems.
However, the benefits of maintaining their ISO certified systems on the SP+ platform continue to support their success, with minimal effort.
- Built-in ISO compliance features ensure real-time system alignment with ISO 9001, ISO 45001 and IS0 14001 requirements.
- Cloud-based access supports remote teams and on-site workers, through the ease of adding new User accounts while controlling permissions.
- Ongoing monthly support provides automatic backups, troubleshooting and real-time support from our experienced team.
